Heathrow Handlers Are Not Baggage
TERMINAL FIVE - handling the baggage handlers:
Baggage handlers are obviously complements to a baggage handling system - one’s useless without the other. And it’s a basic principle of economics that complementary assets should be run by the same boss, to ensure that they work together. And yet BAA and BA have contrived to ignore this; BAA runs the system whilst BA provides the staff.
This is not a sophisticated principle. It’s grasped perfectly well by the Archers, for example.
Posted: 29th, March 2008 | In: Money, Twitterings Comments (2) | Follow the Comments on our RSS feed: RSS 2.0 | TrackBack | Permalink
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March 29th, 2008 at 7:36 pm
I am a bag handler at an international airport, in mid-continental USA.
I find that jobs such as mine go un-noticed, in every major airport.
My greatest satisfaction is to have assisted an usescorted woman with children,
assuring safe and efficient passage, through the terminal arrivals area.
We are here to help, and all of us deserve the recognition.
Please be safe, and travel lightly.
March 29th, 2008 at 4:10 pm
But, while they have customers, can’t they blame them for actually using the system. Rather like returning a shoe with a damaged heel to the shop only to be told you have been wearing them…
And isn’t it the Germans who are meant to be efficient, perhaps Lufthansa could run T5?