Anorak | Why Did Met Officer Deliberately Misdirect Emergency Calls

Why Did Met Officer Deliberately Misdirect Emergency Calls

by | 25th, October 2011

A 999 emergency call operator has been sacked for mishandling 141 calls. The police officer was based at Scotland Yard’s Bow Command Centre.

All cases occurred between May and July 2009. Over than period the copper handled 3,000 emergency calls.

The Independent Police Complaints Commission said that on seven occasions the officer altered the final digit of the callers’ telephone numbers. Why? Well, as the officer said, he did it “to avoid conflict with his supervisors”.

The Met says non-one was put at any risk as a result of the officer’s actions. Which is remarkably lucky, isn’t it.

What may be more interesting is why those 141 calls were mishandled. Was their anything about them that stands out? Was the officer exercising judgement in whom to help and whom not to..?

Posted: 25th, October 2011 | In: Reviews Comment | Follow the Comments on our RSS feed: RSS 2.0 | TrackBack | Permalink