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Anorak | South Shields restaurant fines diners for not clearing their plates

South Shields restaurant fines diners for not clearing their plates

by | 18th, May 2012

FOLLOWING news of the American who picketed his all-you-can-eat restaurant for not making him full, a story from Kylin Buffet in Ocean Road, South Shields, where Beverley Clark have been asked to pay an extra £20 or not eating enough.

When her party of three left on their plates two onion rings, a piece of prawn toast, and a spring roll, the staff surcharged them £20 for “wastage of food”, on top of the £18 food bill.

Miss Clark worked out that if she removed the food, the charge would be gone. So, like a hungry granny at a wake, she placed the leftovers in her handbag. That would show them. She tells the Shields Gazette that “the staff kept checking if we had eaten the food. In the end I wrapped it up in a serviette,  and put it into my bag when they weren’t looking, so it looked like we had eaten it.”

Sam Fung, manager at the Kylin Buffet, replies:

“I accept that my staff should not have spoken to the family about the food on their plates more than once. However, they left a lot of food from the buffet on their plates and we have to charge for wastage of food. We stand by our policies.”

Wonderful stuff that a restaurant should foster a

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Posted: 18th, May 2012 | In: Key Posts, The Consumer Comments (2) | Follow the Comments on our RSS feed: RSS 2.0 | TrackBack | Permalink