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Anorak | When The Asian Call Centre Phones Ask For Agent Samantha West

When The Asian Call Centre Phones Ask For Agent Samantha West

by | 19th, December 2013

PA-8950767

TIME magazine’s Washington Bureau Chief Michael Scherer received phone call from a Samantha West . The caller wanted to talk about Scheree’s health insurance.

He asked is she was real? She replied: “I am a real person, can you hear me okay?” The staffers called Samantha back:

She failed several other tests. When asked “What vegetable is found in tomato soup?” she said she did not understand the question. When asked multiple times what day of the week it was yesterday, she complained repeatedly of a bad connection

Robot or a call centre worker in Asis? Robot, apparently.

Alexis C. Madrigal (real person)  wanted to find out more.  And she found that get this it wasn’t a robot.

Samantha West is a human being who understands English but who is

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Posted: 19th, December 2013 | In: Technology, The Consumer Comment (1) | Follow the Comments on our RSS feed: RSS 2.0 | TrackBack | Permalink