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Anorak | Arsenal fall foul of GDPR

Arsenal fall foul of GDPR

by | 16th, June 2018

One Arsenal fan received a season ticket renewal form featuring the details of a stranger. “Richard’s” letter about his gold season ticket listed another fan’s full name, date of birth, address, home and mobile phone numbers, email address and membership number. Whoops! The error is in breach of the new GDPR rules on customer data. Of course, it’s pretty much what Facebook knows about its users. But no-one cares much about that. And one form sent out by Arsenal is “worrying”.

An Arsenal spokesman (name withheld) tells the Telegraph: “We are well aware of our responsibilities under the GDPR regulations and apologise to the fans who were impacted. We launched an investigation as soon as this was brought to our attention and have established that this was a manual error by a supplier. There is no suggestion this was a system issue.”

Reports are that around 4 fans received the completed forms.

Note: At least it makes a change from Arsenal’s usual behaviour at season ticket renewal time: when fans start to hear rumours that Wenger will leave and a superstar – last season it was some tosh about £90m for Thomas Lemar – is on his way. At least this time there’s genuine hope…



Posted: 16th, June 2018 | In: Arsenal, Sports Comment | TrackBack | Permalink