Posts Tagged ‘bill’
Virgin charge man £10 for being dead
VIRGIN MEDIA have had to tug at their sweater and say sorry after they sent a bill to a dead man. Initially, Virgin were unhappy that the man had missed his broadband bill date, and promptly sent him a late payment bill… however… they also included the word ‘deceased’ on it, which suggests they knew he’d already joined the invisible choir.
The bill was uploaded to Facebook by the man’s son-in-law Jim Boyden and reads: “D.D Denied-Payer deceased“. Virgin added a “late payment charge” of £10 for being dead.
“We obviously apologise for the bill and have spoken to Mr Boyden to bring this account to a close more sensitively,” a spokesperson told BBC News.
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Posted: 26th, April 2013 | In: Reviews, The Consumer | Comment
